Happy Thanksgiving!
To keep with the after
Thanksgiving tradition
I am doing some extra special,
specials for you. Choose up to 4
FREE
GIFTS per order.
CHOOSE YOUR FREE GIFT(S)
A. Limited Edition Crystal Decanter
Set (value $14.95)
B. Kolinsky Sable Nail Brush, Medium
Custom Flat (value $24.00)
C. 16 oz. Brush Cleaner (value
$19.95)
D. 1/2 oz. Non-Lifting Nail Primer
(value $17.95)
E. 50 Pack of Disposable 180 grit
Long Lasting Zebra File Strips with
Plastic Nail Board (value $16.95)
Tammy Taylor's Special for You:
-
ONE FREE GIFT of Your
Choice with Every Order of $19.95 or
more.
-
TWO FREE GIFTS when you
order $50.00 to $100.00
-
THREE FREE GIFTS when order
$101.00 to $150.00
-
FOUR FREE Gifts when you
order $151.00 or more
 Hi
Girls,
That's the Spirit!
We are gaining MOMENTUM!
This has been a great week. We have
been getting lots of emails from you
telling us your Salons are getting
busier; more Clients are starting to
get their nails done for the
Holidays; and your manicure Clients
are putting their acrylic nails back
on.
Your Clients can choose the Nail
Technician they go to and they chose
YOU! YOU! And only YOU! And, not
some other Nail Tech in town. THAT
SHOULD MAKE YOU FEEL REALLY SPECIAL
and give you a little extra patience
even with the difficult ones.
Now we need to Keep our MOMENTUM
Going, by giving Fantastic Customer
Service.
So, I put together a few Pointers
that are a necessity to insure that
clients keep coming back even after
the Holidays.
Pointer #1:
GREET every single Client when
they come in, and offer them
something to drink before starting
their Service (even if they are your
best friend, they are still your
Client, and they also need
pampering).
Pointer #2:
BE HAPPY!
You have a Job, and
you have Clients who love you.
Customer Service with a Smile and
a Thankful Heart.
-
Do not complain to Clients.
-
Do not complain to co-workers.
-
Do not complain to the owner.
-
And, you will find the less
complaining you do the less you will
have to complain about.
Pointer #3:
Treat every Client like
GOLD$,
because they are.
Pointer #4:
Never let your Clients walk around
with a broken nail; always fit them
in immediately, because this is a
direct reflection on your work, and
you want referrals.
Now Girls, I know you have
probably heard me say these things
100's of times to you over the
years, but only about 2 out of 10
Nail Technicians actually give
excellent Customer Service, and it
does not cost you anything extra but
a few moments of your time.
I have been asking nail Clients if
their Nail Tech's practice these
Customer Service basics:
-
8
Clients out of 10 said "NO",
and...
-
They also said that is why they
switch and go to discount
Salons...
-
Not because the discounters are
cheaper, but if they aren't
going to get Special Customer
Service...
-
Why spend the extra money?
So, we
are on a mission, let's make our
Clients feel so Special they
will never leave, and they
will pay more and they will
keep coming back for 20 years,
and they will refer us to all
of their friends.
Have A
Great Nail Day,
Let's Go
Shopping
Hurry this great offer is for a
limited time.
-
Internet Special Only
- While Supplies Last
Tammy's "extra" Special for you
is $10 OFF any $49.95
Order or more using this coupon
code: TENOFF
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